Stefania Casadei – Operations Manager and Tour Coordinator
Stefania is a Forlì, Italy native. She previously worked as a computer programmer and systems analyst, but left that life behind to spend more time on a bike. When she is not working for Cycle Europe, she likes traveling to far flung places such as Nepal, India, Costa Rica, and New Zealand. Stefania loves meeting people, experiencing different cultures, and exploring countries at the speed of a bike.
- With Cycle Europe since: 1999
- Languages: Italian and English, along with some Spanish and super basic German
- Favorite bike item: Front and rear lights
- Favorite place to ride: Anywhere safe
- Next dream vacation: I’d like to go Bhutan and back to Argentina
“I’m still marveling at how organized and knowledgeable this young woman was, to say nothing of her constant cheerfulness and accommodating attitude.”
“Stefania was an incredible tour leader. She was always there when we needed and could not have been more helpful and caring. Her vibrant personality made the trip so super.”
“We called Stefania the sweetie. She smiles more than anyone I know!”
“Stefania, native Italian, grounded and solid, gave us the confidence that she’d seen it all at one time or another on tour, so we didn’t need to be worried or afraid. She’s got a great giggle too!”
Silvia Leoni – Business Development and Rental Manager
Silvia began working for Cycle Europe after spending six years working for an accounting firm in Ireland. Having returned to her hometown of Faenza (also home of Cycle Europe’s headquarters), Silvia now manages custom tours and bicycle rentals and bookings for Cycle Europe
Outside of the office, Silvia enjoys mountain biking as well as road cycling, lindy hop dancing and live music.
- With Cycle Europe since: 2011
- Languages: Italian, English and some French.
- Favorite bike item: my helmet.
- Favorite place to ride: anywhere with little traffic and nice views.
- Next dream vacation: anywhere but cycling!
“The bikes were excellent. Silvia’s service was outstanding – crisply efficient, friendly, very well informed and helpful. We were especially grateful for the map which we had tried (but failed) to purchase in the UK from a map specialist shop in London. It made a huge difference.”
“We enjoyed the trip and want to thank Silvia, Rick, Andre, and all the rest of the team for making our trip unforgettable!”
“I would like to commend Silvia Leoni for excellent custom service and support throughout. From the first time I contacted Cycle Europe earlier this year all the way through the end of our trip she has been reliable, very responsive, patient and friendly. My experience communicating and arranging details with her was exceptional. “
“We appreciate the time spent by Silvia and all the support staff to assure that our trip was exceptional. Thank you!”
Igor Baccini – Logistics and Equipment Manager
Igor is a master of logistics. During our busiest season in Europe he assigns equipment to all European tours and supervises the movement of vans and bikes traveling throughout Europe. Additionally, he works with our full time mechanics to ensure all bikes are in top shape before leaving our Italian headquarters. He also is one of our star tour leaders in Europe. In his spare time he can’t get away from biking and he spends his vacation bicycle touring with his family. Igor has been skateboarding since he was thirteen and loves helping friends build parks and ramps. Although he does not drink coffee, does not follow soccer, and has a Russian name, do not be fooled, he is 100% Italian.
“Igor was very knowledgeable about the route and always ready to help when needed.”
“Igor was just amazing. He constantly went out of his way to make sure everyone was happy. This guy seemed tireless as he worked on our bikes even after riding with us on some of the more daunting days. He was well organized, knew his stuff, but, most importantly, he was someone that was fun to travel with. The best way to describe Igor is that he took care of us like we were family.”
“This guy is excellent, and so conscientious.”